3 deals from. The credit is not cumulative and requires spent per day in a capped amount of max CHF 40.- in the areas and /or services stipulated above. The terrace in no. See availability The fine print Please note that while the Alpine Spa is being renovated, guests can use of the Waldhotel Spa and its pool facilities for a daily surcharge of CHF 100 per room per night. Also the SPA facilities were closed due to maintenance and many other resorts facilities as well. Free WiFi is available throughout the property. Yes, guests have access to a business center and meeting rooms during their stay. Generally our stay was negatively affected by the fact that although the resort was obviously. Save now! Leaving this place with regret. How do we know? We are glad that we managed to make your stay memorable. Will be back. ask for a corner room (e.g. Also Spa and parking is not included in the room price and they are quite expensive add ons (even for Switzerland standards...). Palace Hotel Bürgenstock; Palace Hotell Bürgenstock; Palace Otel Bürgenstock + More - Less. The Alpine spa was fantastic with breathtaking views. The kids loved the spa and all the staff at the spa has been wonderful and has made this a very enjoyable and memorable staycation. Your Advantage is guaranteed with every direct booking. Your review with top scores will certainly be a great motivation for our teams. Our Children guide is now available for you. PALACE HOTEL BENEFITS. We can’t fix the past but you have our commitment to continually improve the experiences offered at the Bürgenstock Resort and the way our staff serves every customer. Please rest assured that we take the appropriate arrangements for an improved guest experience. Dear Chrisbo15 It was a great pleasure to welcome you at the Bürgenstock Resort. Altogether a beautiful place, the balancing act between day guests and the exclusivity for hotel guests is a problem. outdoor pool is always a highlight. Breakfast and WiFi are free, and this hotel also features 2 outdoor pools. Spa areas are pools are off limits to pets but service dogs will be welcome in all our public spaces. Which room amenities are available at Burgenstock Hotels & Resort - Palace Hotel? A world of classic and elegancy, The Palace Hotel is the second hotel building on the left when arriving by car. Not to be misunderstood, it was not a bad experience at all just it does not worth 550 chf per night staying for that type of room! Both rooms were the same size, same furnishings and differed only in the location and size of the balcony and the balcony furniture. From your experiences we have learned what details have been missing and I would like to thank you very much for your valued comments! My tip: book a room with alpine view, the view to the mountains is also very nice and enjoy the lake view in the. Once again, thank you for sharing your experience, and we look forward to serving you in the future. almost empty, we asked for a free room upgrade and they charged us 100 extra per night for it! Don't miss any news and offers with our newsletter. per night. Sincerely, Robert P. Herr General Manager Bürgenstock Hotels & Resort +41 41 612 6000, In 2019 we were at the Palace Hotel Bürgenstock twice, once in March and once in august. Too overpriced. I will share your great scores with our team, who I am certain will be encouraged by your remarks. A world of classic and elegancy, The Palace Hotel is the second hotel building on the left when arriving by car. Enjoy free breakfast, free WiFi, and 2 outdoor pools. 02.09 - 03.09.2020 Burgenstock. There are more places to choose from in the Obbuergen area. View deals for Bürgenstock Hotels & Resort – Palace Hotel, including fully refundable rates with free cancellation. The only improvement we have is the staff at the Oak-grill pool bar. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. The credit inc VAT and all applicable taxes. We always prioritize accessibility in our hotel. We are taking into consideration your comments in order to improve our offer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, it is 1.0 miles away from the center of Obbuergen. Bürgenstock Hotels & Resort - Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Are there any historical sites close to Burgenstock Hotels & Resort - Palace Hotel? As well as your constructive feedback, which will give us the motivation to continuously improve. Own or manage this property? Highly recommended. Yes, dry cleaning and laundry service are offered to guests. I never thought it was possible to keep a hotel at this level of perfection. We are delighted that you have enjoyed our facilities and services. Best regards, Robert P. Herr General Manager Bürgenstock Hotels & Resort, Hotels near Burgenstock Hotels & Resort - Palace Hotel, Burgenstock Hotels & Resort - Palace Hotel Rooms, Burgenstock Hotels & Resort - Palace Hotel Pool, Hotels near DCT International Hotel & Business Management School, Hotels near International Hotel Management Institute Switzerland. In every room, space, facility, everything is perfect to the smallest detail. Anatasja at the Lakeview Bar knows what our kids off the menu drink is after the first night and remembered exactly what we each like. Designed for everyone. Free WiFi is available throughout the property. Please reach out to us directly so that we can meet your preferences to your absolute satisfaction during your next stay. Probably the best hotel I've ever stayed in could not fault anything about the place exceeded my expectations will definitely come back. It is always a great pleasure to receive feedback how we may improve our services. Your feedback has been forwarded to the team members and it was certainly a great motivation for all of us. CHECK. Thank you so much for sharing your recent experience with us. Our teams strive to meet your needs and expectations. In every room, space, facility, everything is perfect to the smallest detail. The Direct Advantage Guaranteed Program is not applicable for existing room reservations, cancelled and/ or rebooked via direct channels on any language filter URL option: The Direct Advantage Guaranteed Program is not applicable to cover city taxes, cantonal or any other eligible tax amounts valid at the time of consumption. Der Spa-Bereich inklusive Pool sind für Haustiere ausgeschlossen, mit Ausnahme von Diensthunden, welche in allen unseren öffentlichen Bereichen willkommen sein. Located on the Bürgenberg, 1,476 feet above Lake Lucerne in the canton of Nidwalden and close to Lucerne, Bürgenstock Hotels & Resorts - Palace Hotel offers accommodations in 109 classic yet modern rooms and suites. The 109 rooms & suites combine the best of two eras: classic elegance with the most modern of furnishings. The art of fine living: Discover the illustrious history of one of the best resorts in Switzerland and the works of 20 artists in our gallery. Consider changing the search query. The Bürgenstock hotels are overrun by day tourists.This has the consequence that the hotel appears less exclusive and there is a crowd at many places. One of the best hotels I have ever stayed in, in the best country in the world to visit! Free WiFi is available throughout the property. Book the Bürgenstock Hotels & Resort – Palace Hotel - Stay at this 4.5-star luxury hotel in Ennetbuergen. Phone: Bürgenstock Hotels & Resort Reservation phone no: +41 41 612 60 00 ; Email: Bürgenstock Hotels & Resort reservations email account, 109 classic, luxuriously furnished rooms and suites with excellent views, Enjoy a drink in the famous lobby and eat the finest haute cuisine. 3 deals from. no. What are some of the property amenities at Burgenstock Hotels & Resort - Palace Hotel? He forgot my kids order and lied about it. Great concierge, Ricardo, Dear Valued Guest, We cannot thank you enough for your kind words. We regret that the size of the rooms did not live up to your expectations. However, larger rooms are available. Next time, do not hesitate to let us know your suggestions for improvement directly on site, we welcome your feedback. Generally the staff was helpful and friendly Of course your overall experience can be dependent a little bit upon weather conditions because in case of heavy snow or fog and clouds the views could be affected. Guests praise the helpful staff. Warm regards, Robert P. Herr General Manager Bürgenstock Resort, The resort is very nice with breathtaking views over Lake Lucerne. 3 deals from. Other travellers have saved C$ 12 473 today, checking rates on different sites. spa and on the terrace/bar. The prices should have been at least 20% less and the SPA should be included in the room price booking! Are any cleaning services offered at Burgenstock Hotels & Resort - Palace Hotel? Breakfast was great, service was impeccable. Popular attractions Chapel Bridge and Burgenstock are located nearby. On the last morning, breakfast took place in a reception hall of the Palace. Well we ordered the kids menu 10 mins before we even decided what we want and when the bill comes, we received two separate bills and the kids’ order was timed 30 mins later than ours! per night. Taxes and fees that are shown are estimates only. We are indeed delighted to read that you enjoyed the facilities of the resort. Located on the Buergenberg, 450 m above Lake Lucerne in the canton of Nidwalden and close to Lucerne, Buergenstock Hotels & Resorts - Palace Hotel offers accommodation in 109 classic yet modern rooms and suites. Our teams continuously strive to meet your needs and expectations. The credit is eligible for redemption only in case a min length of stay of one (1) night of the originally booked reservation, was consumed. On the positive side, the breakfast tables were on the beautiful terrace with less crowd. Are pets allowed at Burgenstock Hotels & Resort - Palace Hotel? It was very relaxing and the rooms are just perfect! Not a surprise, the place is fantastic so is the view. Response from Robert Herr, Marketing at Burgenstock Hotels & Resort - Palace Hotel, Response from BuergenstockResortLL, General Manager at Burgenstock Hotels & Resort - Palace Hotel. All rooms are fitted with a flat-screen TV, the latest modern furnishings in terms of design, a seating area and private bathroom equipped with a bathtub or a shower. Does Burgenstock Hotels & Resort - Palace Hotel offer any business services? The program is valid for redemption in the following Resort areas and/ or services: Restaurants & Bars’ services, (excluding consumption in Spices & Kitchen Terrace and Lakeview Bar & Cigar Lounge, room service services), resort parking, Alpine Spa cosmetic products, Walhotel Spa cosmetics products & treatments, Bürgenstock Golf Club Green Fee, Diamond Domes Tennis courts rental. Bei Tripadvisor auf Platz 1 von 2 Hotels … Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. From your experiences we have learned what details have been missing and I would like to thank you very much for your valued comments! This is simply amazing beyond words. Spices was too small for the many guests. Located at walking distance is also the 10,000 m² Alpine Spa featuring an indoor pool, 2 outdoor pools, a fitness room and different saunas available at a daily surchage of CHF 100 per person per night. Bürgenstock breakfast buffet for up to 2 persons; Use of the shuttle boat and the Bürgenstock Funicular during your stay; 24-hour fitness with weekly activities programme; For dog owners: We are pet - friendly; We would be happy to fully convince you during a future stay, perhaps in one of our Suite rooms at the Palace Hotel or if you wish to experience another Hotel within the resort. 3 deals from. My kids felt very special that she remembered their Shelly temple drink every dinner! Hands down the best trip and stay in my travels around Europe in the last year. I never thought it was possible to keep a hotel at this level of perfection. Breakfast for all guests of the Palace AND the Bürgenstock Hotel was served at the Spices Restaurant. The diamond dome indoor tennis court is the best I have played before - special thanks to staff (Thomas) at the Diamond Dome is wonderful in helping us schedule our bookings. No. Hotel Bürgenstock, Obbürgen: 695 Bewertungen, 279 authentische Reisefotos und günstige Angebote für Hotel Bürgenstock. It is only through your honest feedback, that we can learn how to provide our guests an experience that is second to none. We liked the outdoor pool, where there was hardly ever a crowd and a relaxed atmosphere (except for sometimes screeching children in the baby pool). What are some restaurants close to Burgenstock Hotels & Resort - Palace Hotel? 3 deals from. The price difference is enormous. There were long waiting times for a table, there was far too little service staff, which was hopelessly overstrained (orders were forgotten, 20 minutes waiting time for an order...) and the staff did not come to the buffet with refilling. Claim your listing for free to respond to reviews, update your profile and much more. One of the best hotels I have ever stayed in, in the best country in the world to visit! Yes, Burgenstock Hotels & Resort - Palace Hotel offers an airport shuttle for guests. The service has to be improved to make the hotel a real 5 star hotel. Is Burgenstock Hotels & Resort - Palace Hotel located near the city center? The credit in amount of CHF 40.- applies per room per night and is to be consumed on the initial booked dates. Die Unterkunft umfasst 109 Zimmer. at Buergenstock Hotel & Alpine Spa, located approximately 0.25 miles (402 meters) away; an entrance fee of CHF 100 per person, per day applies. The credit cannot be extended as benefit for future stays or further Resort services, products or other future promotions usage. I highly recommend this hotel and would definitely be coming back! The guest is entitled to benefit of the Direct Advantage Guaranteed Program only when booking on direct channels as follows: The benefit is eligible for redemption only when booking direct via Brand channels. The perfect Valentine's break away couldn't get any better from start to finish and the spa was unbelievable. And more important than all the reception staff should have been flexible enough to understand the situation and take the smallest extra mile required to satisfy the customer in a period that obviously was not the peak season for the hotel! The buffet was a mini buffet and not comparable to the one in Spices. The whole Bürgenstock Resort team is already looking forward to welcoming you back in the near future and remains at your assistance in the meanwhile. These culinary and cultural highlights are integral parts of the Palace Hotel: Sophia Loren and Jimmy Carter, too, have enjoyed the fantastic lake view and cool drinks in the candlelight. 420), the corner rooms have a side view of the lake. We are committed to create wonderful memories for our Young Guests with every stay. Benefit: The CHF 40.- credit is granted per room/night and is available for redemption when booking the Best Flexible Rate program only at Bürgenstock Hotels & Resort. In august we had an executive room Lake View with terrace (no. Please rest assured that we take the appropriate arrangements for an improved guest experience. The SPA is as impressive as the pictures. We are committed to create wonderful memories for our Young Guests with every stay. Palace - Das Hotel Palace ist eine 4-Sterne-Unterkunft, die ein Business-Center, einen Konferenzraum und ein Restaurant zur Verfügung stellt. more. Palace Hotel is a pet friendly hotel and we welcome your furry friend of 15 pounds / 7 kg and under while in leash in all public areas. 112). This icon has reinvented itself. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. The sunsets at night and waking up with the clouds below you is wonderful! Sincerely, Robert P. Herr General Manager Bürgenstock Hotels & Resort +41 41 612 6000. See more questions & answers about this hotel from the Tripadvisor community. May the memory to a relaxing stay with breath-taking views draw you back in not too distant future. The hotel features its own fine dining restaurant – Ritzcofier, its own lounge, Salon 1903 and a unique Museum corridor – a very high attraction featuring the iconic history of the Buergenstock Resort. Please reach out to us directly so that we can meet your preferences to your absolute satisfaction during your next stay. Guests staying at our Waldhotel or Bürgenstock Hotel are enjoying the comfort of even more spacious rooms and included services such as the Spa entrance. It most certainly exceeded our expectations. Not to be missed by gourmands and those who adore haute cuisine. Tip: ask for a corner room (e.g. The team is looking forward to welcoming you back next year as well and we remain at your assistance in the meantime. Warm regards, Robert P. Herr General Manager Bürgenstock Hotels & Resort +41 41 612 6000, If a hotel and location has a rich heritage of movie stars and classic celebrities staying for over 50 years, it’s a sure-fire bet that there’s something special here And indeed there is and it’s all been beautifully renovated with five star facilities and six star service Such genuine classy five star service with a smile from every staff member, each of whom gave you the real impression of enjoying the privilege of working here and wanting to give guests a special stay Our room was 5 star, the breakfasts fun and excellent, the meals in Spices and the top notch french fine dining restaurant fabulous [and we are very fussy on quality] We absolutely loved it It’s Switzerland, it’s one of the best locations in Switzerland, and it’s special, and it’s got fantastic outdoor, activities and, of course, those views, so please, don’t moan about the fact that it’s expensive Of course, it is, and it’s worth it We loved it and we hope to return next year The valley rooms have considerable attractions because they get the sun and you’ll be looking at, above or on the lake in any case Great hike to the incredibly quirky lift and great easy day trip to go up Mt Titlis . The staff at the Lakeview bar has been excellent! Are there opportunities to exercise at Burgenstock Hotels & Resort - Palace Hotel? Burgenstock Hotels & Resort - Palace Hotel Features, Lake Lucerne, Obbuergen, Burgenstock 6363 Switzerland, Wonderful Birthday celebration staycation. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A terrace or balcony are featured in all rooms and guests will find bathrobes and slippers. It was an absolutely phenomenal 3 day stay. In March we had a deluxe alpine view room with balcony. The service was not satisfying during both stays, especially during breakfast. I will share your great scores with our team, who I am certain will be encouraged by your remarks. Burgenstock is minutes away. We always prioritize accessibility in our hotel. Here, the Park Hotel Vitznau is miles ahead. We were greeted in our room with a delicious birthday cake, bottle of champagne, chocolates and fruit platter for my son’s 10th birthday. Designed for everyone. Please see our partners for more details. No elements found. It is always a great pleasure to receive feedback how we may improve our services. Does Burgenstock Hotels & Resort - Palace Hotel have an airport shuttle? Dear 078491Vanitar , We appreciate your comments regarding your stay at the Bürgenstock Hotel. This is simply amazing beyond words. A world of classic and elegancy, The Palace Hotel is the second hotel building on the left when arriving by car. The breakfast (in Spices restaurant) and the Spices restaurant with four different kitchens is amazing. In case of no redemption, the benefit cannot be redeemed in cash. Hotel Bürgenstock Hotels & Resort – Palace Hotel Policies Guests have access to the spa facilities (pool, sauna, etc.) The upgrade was not worthing at all because the advertised "lake view" was anyhow a very small room with just a small window looking over the lake. We recommend calling ahead to confirm details. Culinary Director Mike Wehrle creates French dishes of the highest standard at the RitzCoffier. Conveniently located restaurants include Spices Kitchen & Terrace, RitzCoffier, and Sharq Oriental. 3 deals from. Since the Palace Hotel is a building from the early 20th century the room layout indeed varies between the categories. The sunsets at night and waking up with the clouds below you is wonderful! 420), the corner rooms have a side view of the lake, Dear luxuryvoyage, We appreciate your comments regarding your stay at the Palace Hotel of 2019. Staff is perfectly welcoming and helpful. There are 9 other restaurants and bars located in walking distance to the resort which offer a wide range of cuisines from around the world. Located on the Buergenberg, 450 m above Lake Lucerne in the canton of Nidwalden and close to Lucerne, Buergenstock Hotels & Resorts - Palace Hotel offers accommodation in 109 classic yet modern rooms and suites.

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